Privacy Policy.
Last updated: 18 July, 2025
At Kode Kinetic ("we", "us", or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By using our website, subscribing to our services, or otherwise providing us with your personal information, you agree to the terms of this Privacy Policy.
1. What Information We Collect
We may collect the following types of personal information:
Identification Information: Your name, email address, phone number, date of birth.
Health & Fitness Information: Basic health, mobility, injury history or physical condition (as voluntarily provided).
Account & Payment Information: Billing address, payment details (collected via third-party payment providers).
Technical Data: IP address, browser type, device type, operating system, and website usage data (collected via cookies and analytics tools).
Communication History: Emails, messages, and other communications with us.
We only collect sensitive information (e.g. health data) with your consent and only when reasonably necessary for providing our coaching services.
2. How We Collect Your Information
We collect personal information when you:
Register or sign up for a program, service, or free content.
Complete an online form or assessment.
Make a purchase.
Contact us via email or social media.
Use our website or engage with our emails or digital content.
We may also collect information automatically through cookies, web beacons, or similar technologies.
3. Why We Collect Your Information
We collect, hold, and use your information to:
Provide and deliver our coaching programs and services.
Personalise your training experience and recommendations.
Communicate with you about updates, promotions, and relevant content.
Respond to your questions or support requests.
Process transactions securely.
Improve our services, website functionality, and user experience.
Comply with legal obligations.
4. Disclosure of Your Information
We may share your information with:
Service providers who assist with hosting, email marketing, analytics, and payment processing (e.g. Stripe, Mailchimp, Google Analytics).
Third parties where required by law (e.g. to comply with legal or regulatory obligations).
Other parties with your consent or at your direction.
We will never sell your personal information.
5. International Data Transfers
Some of our service providers may be located or store data outside Australia. Where we transfer your personal information overseas, we ensure appropriate safeguards are in place to protect it, consistent with this Privacy Policy and applicable privacy laws.
6. Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These include:
SSL encryption of our website
Secure third-party payment platforms
Restricted access to personal information
Staff and contractor confidentiality agreements
7. Access & Correction
You may request access to your personal information, or request corrections if you believe the information is inaccurate, outdated, or incomplete.
To do so, please contact us at:
📧 [insert email address]
8. Marketing Communications
You can opt out of receiving promotional emails at any time by using the unsubscribe link provided in our emails or by contacting us directly. Even if you opt out of marketing, we may still send you important service or transaction-related communications.
9. Cookies & Website Analytics
Our website uses cookies to enhance your experience and to track website performance via analytics tools. You can disable cookies through your browser settings, but some features of the site may not function properly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be notified via email or posted on our website.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or the way your personal information is handled, please contact us via the contact form: